HOW DO I SIGN UP FOR A SUBSCRIPTION?Updated 5 months ago
Signing up to a subscription couldn’t be easier! If a subscription is available on your chosen product, you will see the below option (or similar) on the product page:
If you’d like to order our ‘Build Your Own Bundle' Starter Kit, you will be automatically enrolled into a subscription, as this is not available as a one-time purchase. Of course you can opt out of this at any time should you wish to, simply by following the cancellation steps in your account.
Our subscription service renews every 3 months (this is the default frequency, but you can increase or decrease this at your own convenience), with the option to cancel at any time.
As long as you cancel before your next billing date (this date is clearly outlined in your account), you will not be charged for any further deliveries. Your billing date will automatically be set to 3 months from your very first order, but you can amend this date yourself at any point directly in your account, as well as the ability to change the frequency of your deliveries, or amend personal information such as your email address, delivery address or payment method.
Your subscription will renew automatically after 3 months and will stay active unless you choose to cancel otherwise. We like to be as transparent as possible, so you will always be informed via email 3 days prior to your next billing date letting you know about the upcoming renewal and payment.