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I'M HAVING DIFFICULT PLACING AN ORDERUpdated 5 months ago

In the unfortunate event you’re having difficulty placing an order on our website, please kindly contact our Customer Service team here, selecting the reason 'SUPPORT: Account & Ordering'.


In the first instance, it's always helpful for us to understand the issue you are experiencing, so that we can be sure to investigate and fix this in case other users might be experiencing an issue too. We understand it's not always possible to provide screenshots or exact details of the problem, but any information you can provide that will help us resolve the issue is greatly appreciated. 


If you’d like us to place the order for you, please kindly include the following details in your message:


Email address for order:

Billing name and address:

Shipping name and address:

Product(s) required:

Quantity:


Once your query has been handled, a member of our team will then be able to send you a secure invoice link for you to make payment. Once paid, your order will be processed and you will receive a confirmation email letting you know this has been received.

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