I'M HAVING ISSUES LOGGING INTO MY ACCOUNTUpdated 5 months ago
To log in and view/manage your order history and/or subscription(s), simply follow the below steps:
- Screenshot 1: Enter your email address here and you will be emailed a 4-digit code. It’s important that you use the email address which you used to place your order
- Screenshot 2: Enter the 4-digit code into the box. Please kindly note that the code expires after 3 minutes, where you will then need to repeat these steps to retrieve a new code
If your email address is correct and you’re still unable to access your account, or you do not receive a code, please submit your query via our Contact Us form here, selecting the reason 'SUPPORT: Account & Ordering'. A member of our Customer Service team will be in touch as soon as possible to get this resolved for you.