We're so sorry to hear that your item(s) is faulty but rest assured that we are here to get this sorted for you quickly! Please let us know which item(s) is faulty by emailing us at info@purdyandfigg.com.

Upon reviewing, we will replace the item(s) for you as soon as possible and send you a confirmation email to let you know that this has been done. Should our team require any further information, they will be in touch with you directly.