We're really sorry to hear that your order is being returned back to us but rest assured we're here to help.

Simply email info@purdyandfigg.com to report your failed delivery and a member of our Customer Service team will be in touch as soon as possible with details of a replacement.

Orders may be returned for a number of factors - This typically includes reasons such as missing or incorrect address details, courier issues or several failed delivery attempts. However, sometimes the reason may be unknown so we apologise if your order is being returned in error.